Hey Ken, It should only ask you to enter your license information once. Toad will then save a file named 'QSAuth11.key' into your default application data folder, which should be: C: Documents and Settings Application Data Quest Software Toad for Oracle 10.0 (for WinXP and earlier) C: Users AppData Roaming QuestSoftware Toad for Oracle 10.0 (for Vista and higher) This file may still exist in your uninstalled client files from your Toad 9 installation -- which for 9.7 is in the root folders above (just change '10.0' to '9.7'), or for 9.6 or below should be in your Program Files Quest Software Toad for Oracle* folders. If so, you can simply copy this file to the folder listed above and it should no longer ask you for this license information. If you're still having trouble, send me your Support Bundle once you get into Toad 10.1.
Perhaps there's a permissions issue on your machine that's not allowing you to save the file. -John ________________________________ From: [mailto:] On Behalf Of Sent: Thursday, April 22, 2010 11:47 AM To: Subject: [toad] Re-enter Toad license info Hi all, After de-installing Toad 9, (don't ask:) ) and installing Toad 10.1.1.8, I have to re-enter the license info every time I launch Toad. Message from: emackin_296 I am having the same issue. I log my information every time. I see the.key file created and have even moved the.key file from a machine that is licensed properly. Not sure what is causing this issue. I do have the key information for our site and it does say licensed when I enter it, but if I close Toad and re-open it then I get the message again that it is a Trial install that will expire in a number of days. _______________________________________ Historical Messages Author: emackin_296 Date: Tue Aug 31 13:39:16 PDT 2010 I am having the same issue. I log my information every time. I see the.key file created and have even moved the.key file from a machine that is licensed properly. Not sure what is causing this issue. I do have the key information for our site and it does say licensed when I enter it, but if I close Toad and re-open it then I get the message again that it is a Trial install that will expire in a number of days.
__ Author: John Bowman Date: Thu Apr 22 09:14:22 PDT 2010 Hey Ken, It should only ask you to enter your license information once. Toad will then save a file named “QSAuth11.key” into your default application data folder, which should be: C: Documents and Settings Application Data Quest Software Toad for Oracle 10.0 (for WinXP and earlier) C: Users AppData Roaming QuestSoftware Toad for Oracle 10.0 (for Vista and higher) This file may still exist in your uninstalled client files from your Toad 9 installation -- which for 9.7 is in the root folders above (just change “10.0” to “9.7”), or for 9.6 or below should be in your Program Files Quest Software Toad for Oracle* folders. If so, you can simply copy this file to the folder listed above and it should no longer ask you for this license information. If you’re still having trouble, send me your Support Bundle once you get into Toad 10.1. Perhaps there’s a permissions issue on your machine that’s not allowing you to save the file. -John __ Author: Date: Thu Apr 22 08:47:03 PDT 2010 Hi all, After de-installing Toad 9, (don’t ask J ) and installing Toad 10.1.1.8, I have to re-enter the license info every time I launch Toad. Ken __ _______________________________________.